Who we serve

From Silicon Valley to Maiduguri, Nigeria, our clients call on us when they are ready to spark change, challenge the status quo, break through organizational barriers, boost their energy, and creatively reframe their challenges into possibilities.

We work with a wide diversity of clients that share two things in common - they seek to better understand and improve their impact in complex, adaptive environments and they strive to create a safer, more prosperous, less violent world. We are better equipped to serve each client, because we serve a diversity of organizations, allowing us to explore new problem solving methods and experiment in a greater variety of applied contexts.

 
 

GOVERNMENT AGENCIES

 

Since our founding, Frontier has focused on the challenges and opportunities that concern the “3Ds” of Defense, Development and Diplomacy and critical intersections with the intelligence community. Our work has focused on the wicked and sometimes overlapping problem sets of fragility, violent extremism, terrorism, civil war, and insurgency. Our work on these complex issues has included projects with the U.S. Departments of State and Defense, USAID, the National Counterterrorism Center and the U.S. Institute of Peace.

 
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NON-PROFIT AND PHILANTHROPIC FOUNDATIONS

 

Frontier is proud to work with non-profit organizations and philanthropists who are working on critical issues including global peace, healthy democracies, press freedom, countering human trafficking and sexual abuse, and community-led solutions to improve education and health outcomes. Our work with these organizations includes in-depth policy research, program evaluations, strategy and governance support, and organizational learning and adaptation.

 
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PRIVATE Sector ORGANIZATIONS

 

Frontier works with private organizations to support strategic planning, leadership training and organizational development and change management initiatives. We work directly with organizations to support the assessment, development and training of leaders and their teams. Our training includes team strengths assessments, design and systems thinking training, and political policy research and education.

 
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CASE STUDIES

 
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UNITED STATES AGENCY FOR INTERNATIONAL DEVELOPMENT

ORGANIZATIONAL ASSESSMENT AND DESIGN + STRATEGIC PLANNING

The USAID Global Development Lab is an innovation hub that seeks to accelerate development impact. For decades, distributed and expeditionary organizations working in difficult environments have grappled with how to best optimize deployment processes and field-based operations. The Executive Director of USAID’s Global Lab hired Frontier to examine critical organizational capabilities required for the Agency to operate more effectively in non permissive environments in the future and to review USAID’s previous experiments adapting to related national security requirements.

Frontier conducted four comprehensive studies to inform USAID’s research and development agenda: an end-to-end review of the management of civilian surge, adaptive procurement processes and partner safety protocols in non-permissive environments, adaptive management models to counter Violent Extremist Organizations, and the design of rapid expeditionary civilian-military interagency teams for high-threat environments. These studies informed recommendations to improve organizational adaptability overall, improve security policies and processes for contractors, and develop approaches to surge human capital to manage urgent missions globally. They also yielded a preliminary design for a rapid expeditionary development team that would offer a new operational capability in the most difficult operational environments.

 
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“Their work was of an exemplary nature and exceeded my expectations, was delivered on time, and for the budget requested.  In fact, I can honestly state that Frontier performed so well that their work is the best return on investment I have obtained from any contractor/consultant these past two years.”

 

THE U.S. DEPARTMENT OF STATE

 
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PERFORMANCE MANAGEMENT, EVALUATION AND LEARNING + POLICY RESEARCH

The Office of U.S. Foreign Assistance Resources (F) coordinates and provides strategic direction for the State Department and USAID assistance resources to advance U.S. foreign policy goals.

The Strategic Prevention Project, a joint initiative by the Department of State and USAID, was launched by F to evaluate the contribution and impact of foreign assistance resources on conflict prevention in strategic fragile states over the past decade. We are implementing this project, using mixed methods analysis, big data mining techniques, and creative data visualizations.

The Strategic Prevention Project will identify how the United States and international partners can better target foreign assistance to priority fragile states to reduce the risk and severity of violent conflict and promote stability. A greater focus on prevention is important to reduce the costs of conflict and counter increasing threats of political subversion to weak democracies.

To inform a more strategic and preventative approach, the Strategic Prevention Project is:

  1. Marshaling insights from experts and literature on preventing conflict and instability in fragile states;

  2. Assessing historic assistance spending patterns across case study countries in light of those best practices; and

  3. Identifying recommendations for improving future foreign assistance to high-risk fragile states.

 
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”The Frontier team has done a great job! I have nothing but glowing reviews. They’ve been very flexible and responsive as the project has evolved. It’s been a pleasure partnering with them all along the way.“

 

PURDUE PEACE PROJECT

 
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EVALUATING THE COST-EFFECTIVENESS OF PEACEBUILDING PROGRAMS

Frontier conducted a study for peacebuilding philanthropist Milt Lauenstein, with participation from the Alliance for Peacebuilding, the United Nations Peacebuilding Support Office, and the Purdue Peace Project. We conducted an extensive literature review and reviewed 100+ program evaluations and 50+ violence, cost, and effectiveness datasets to determine if sufficient data exists to determine what types of interventions are the most cost-effective in reducing conflict and violence.

After completing the initial research effort, we selected six country case studies and analyzed over two terabytes of conflict, violence and peacebuilding data spanning a ten-year period. We used this data to develop a novel method for evaluating the impact of peacebuilding programs on the levels of violence using objective measures of violence instead of commonly used survey methods.

We are building on this initial research with an ongoing project with the US State Dept. Office of U.S. Foreign Assistance Resources where we are evaluating conflict prevention spending in fragile countries.

 
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“Congratulations on your work! Good for you for all that you are doing to promote peace. I am greatly impressed by your research and its potential value .I cannot believe that it did not cost more than the budgeted amount.  Again, I am impressed with your work!”

 

CREATIVE ASSOCIATES INTERNATIONAL

 
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Creative is an international development firm with a presence in over 30 countries and is one of the U.S. Agency for International Development’s largest private implementing partners focused on conflict mitigation, citizen security, good governance, education promotion, and livelihood development. Forty years ago, they began their business journey as a women owned small business.

Frontier had the privilege of supporting Creative’s inaugural women’s leadership development cohort, providing training on creativity, business model adaptability, and strengths-based leadership to the firm’s senior executives. Based on the success of that training, Frontier was invited to design and facilitate a similar workshop on strengths-based leadership for a large division of the firm and is planning a follow-on workshop.

 
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“You are an amazing facilitator! I cannot imagine how this could have gone any better, and we have high standards.”