Building Workforce Excellence
Game-Changing Impact
A large public-sector institution seeks to strengthen how it designs, delivers, and evaluates complex social programs. Operating through a nationwide network of state and community partners, the organization sought to improve coordination, performance, and long-term impact across a diverse portfolio.
Our Partnership
To deliver on it organizational mission, this institution sought to strengthen its centralized learning and development function in support of workforce excellence. The organization engaged Frontier to build the foundations for a scalable, people-centered training ecosystem that could better support a growing and distributed workforce.
Frontier provided learning strategy and instructional design expertise enabling a newly-formed small internal team to expand its reach, consistency, and impact by transitioning from discrete training efforts toward a more coordinated learning system. We aligned learning objectives, delivery methods, and content across programs while remaining responsive to workforce needs.
“The Frontier team continues to show up with energy, positivity, partnership, smart work, and care. You have a unique combination of impactful execution and unmatched empathetic delivery”
Senior Leader, Public Sector Institution
Frontier applied human-centered and adult learning theories and principles to deliver a robust new menu of practical and accessible training experiences grounded in the work within federal agencies.
We helped the agency scale workforce excellence through:
Reusable and adaptable instructional materials and design frameworks
Refined hybrid learning models, including instructor-led, virtual, and blended options, bringing programs to more staff and leaders
Extended capacity with new learning technologies
Services + Deliverables
New learning management system
Robust, cohort-based curriculum for new people leaders aligned with OPM requirements
50+ engaging micro-eLearnings on leadership skills
20-minute Upskill Drills
Performance-focused curriculum with gamification
Agency-wide communication strategy
GenAI learning journey
